LATEST UPDATED SALESFORCE CERTIFIED-STRATEGY-DESIGNER ACCURATE STUDY MATERIAL - SALESFORCE CERTIFIED STRATEGY DESIGNER EXAM POSITIVE FEEDBACK

Latest Updated Salesforce Certified-Strategy-Designer Accurate Study Material - Salesforce Certified Strategy Designer Exam Positive Feedback

Latest Updated Salesforce Certified-Strategy-Designer Accurate Study Material - Salesforce Certified Strategy Designer Exam Positive Feedback

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Salesforce Certified Strategy Designer Exam Sample Questions (Q54-Q59):

NEW QUESTION # 54
Cloud Kicks (CK) has gone through a comprehensive redesign of its internal sales process to better embed it into the capabilities of Sales Cloud. CK's executive stakeholders are concerned there will be limited adoption by the sales team, as Sales Cloud is too new to them and their processes were mostly based on guided documents within Excel.
Which approach should the strategy designer recommend to aid the sales team in onboarding to Sales Cloud?

  • A. Use In-App Guidance and invest in change management.
  • B. Customize Sales Cloud to mimic existing sales process.
  • C. Sync an Excel file with Salesforce Connect.

Answer: A

Explanation:
The strategy designer should recommend using In-App Guidance and investing in change management to aid the sales team in onboarding to Sales Cloud. In-App Guidance is a feature that allows creating prompts and walkthroughs within Salesforce to guide users through new features or processes. Change management is a process that involves planning, communicating, and supporting users through organizational changes, such as adopting new technologies or workflows. Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/use-in-app-guidance-and-invest-in-change-management


NEW QUESTION # 55
Cloud Kicks' existing customers are loyal, but the company believes its total addressable market is larger.
What should their strategy designer explore to increase market share?

  • A. Deepening customer engagement
  • B. Reinvesting in existing products
  • C. Diversifying product offerings

Answer: C

Explanation:
Explanation
The strategy designer should explore diversifying product offerings to increase market share. This means creating new products or services that appeal to different customer segments or needs, and expanding the customer base and revenue potential of the business.
References:https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-p


NEW QUESTION # 56
Cloud Kicks is going to conduct research with users of products to better understand their needs.
What are some safeguards that should be put in place to ensure the research is conducted ethically?

  • A. A customer journey map, research scenario, and a RAID log
  • B. A code of conduct, ethics training, and a research data handling polic
  • C. A hypothesis, project plan, and financial reimbursement for users

Answer: B

Explanation:
Some safeguards that should be put in place to ensure the research is conducted ethically are a code of conduct, ethics training, and a research data handling policy. A code of conduct is a set of principles and guidelines that define ethical behavior and expectations for researchers and participants. Ethics training is a way to educate researchers on ethical issues and best practices in conducting research. A research data handling policy is a document that specifies how research data will be collected, stored, accessed, shared, analyzed, and disposed of in a secure and compliant manner. A customer journey map, research scenario, and a RAID log are tools for planning and documenting research activities, but they do not address ethical issues.
A hypothesis, project plan, and financial reimbursement for users are elements of research design and execution, but they do not ensure ethical conduct.


NEW QUESTION # 57
A health and wellness company wants to create a 10-year vision for its business. Which external context for innovation is the least risky trend to influence the company's strategy?

  • A. Perception shift: Feelings toward the efficacy of wellness products in the next 10 years
  • B. Demographic shift: Number of affluent and educated young professionals in the U.S. in the next
  • C. Market shift: The stability of the economy and consumers buying power in the next 10 years

Answer: A

Explanation:
10 years
Explanation:
The least risky trend to influence the company's strategy for a health and wellness company that wants to create a 10-year vision for its business is perception shift: feelings toward the efficacy of wellness products in the next 10 years, as this is more likely to be stable and predictable than market shift or demographic shift, which are more volatile and uncertain.


NEW QUESTION # 58
A design team presents their vision for a new product, and their executive team has some fundamental questions about how the product strategy will drive business outcomes.
What should the strategy designer do to address these concerns?

  • A. Share stories from research that show the design team understands the customers' needs.
  • B. Collect feedback and use it to define constraints for a new co-creation activity with stakeholders.
  • C. Provide a breakdown of the strategy, linking features with consumer benefits and outcomes.

Answer: C

Explanation:
Explanation
The design team should provide a breakdown of the strategy, linking features with consumer benefits and outcomes, to address the concerns of the executive team. This helps communicate the value proposition and rationale of the product vision, and how it aligns with the business goals and objectives. References:
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/commun


NEW QUESTION # 59
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